Terms and Conditions
User Agreement
The following
describes the Terms
and Conditions on which alienExpress
offers you access to our services. Please read these Terms and
Conditions carefully before ordering any Products from the Platform.
1.
INTRODUCTION
Welcome to alienexpress.com.bd. It is also known as
“alienExpress”. By using the alienExpress
website including sub-domains, sites, mobile app, services and tools (the
"Site"), you
indicate that you agree to the
following terms, and the general principles for this Website.
The Site reserves the right to change, modify, add, or remove
portions of these Terms and Conditions at any time without any prior
notification. Any changes will be effective when posted on the Site with no
other notice provided. So please check regularly these Terms and Conditions for
knowing the update rules. Any time you use this site, it is indicating that you
have accepted the Terms
and Conditions of that time.
2.
PRIVACY
Please review our Privacy and Confidentiality policy, which also
governs your visit to the Site. We
strongly recommend that, you also access and read the linked information. Any
personal information that you provide to this website will be treated as strictly confidential.
3.
YOUR ACCOUNT
If you use this Website, you are responsible for maintaining the
confidentiality of your account and password, account details and related private information and for restricting access to your computer,
and you agree to accept responsibility for all activities that occur under your
account or password. If you are under 18 years old, you may use this Website
only with authorization from your parent or legal guardian.
The Company reserves the right to refuse service, terminate
accounts, remove or edit content, or cancel orders in its sole discretion.
4.
YOUR CONDUCT
While using this Website, you will not:
· use the website in any way that causes, or is
likely to cause, the Site or access to it to be interrupted, damaged or
impaired in any way;
· violate
any laws, fraudulent activity, criminal
offense or other unlawful activity, third party rights;
· engage
in activities that could harm or potentially harm the Site, its officers,
employees, representatives, stakeholders or any other party directly or
indirectly associated with the Site or access to it to be interrupted, damaged
or impaired in any way.
· manipulate
the price of any item or interfere with other user's listings;
· circumvent or manipulate our fee structure, the billing
process, or fees owed to the Company;
· post
false, inaccurate, misleading, defamatory, or libelous content (including
personal information);
· post, promote or transmit through the Site any
prohibited materials according to Bangladesh law;
· take
any action that may undermine the feedback or ratings systems;
· transfer
your account to another party without the Company's consent;
· distribute
or post spam, chain letters, or pyramid schemes;
· distribute
viruses or any other technologies that may harm the Website, or the interests
or property of users of the Website;
· copy,
modify, or distribute content from the Website and the Company's copyrights and
trademarks; or
· harvest
or otherwise collect information about users, including email addresses,
without their consent; or
· use
existing user accounts or create new user accounts in order to circumvent or
avoid buying or selling limits, restrictions, holds or other policy
consequences
If you violate or manipulate any of this policy that may result in a range of
actions, including:
· Account
suspension / termination
· Cancellation
of Listing
· Limits
placed on account privileges
· Settlement
Amount Loss
· Loss of
alienSuperShop status
· Account
suspension / termination
· Criminal
charges / claim for damages
5.
LICENSE TO ACCESS THE SITE
If you access this site and use it, you are confirming that you
are legally make a contract that you will abide by all the rules and
regulations of this platform, alienExpress and therefore you are either the age
of 18 years or you are using this site under the supervision of legal guardian,
if in case you are below 18 years of age. Any individual or Business entity
will register only once in this website. Your use license will be
non-transferable, revocable and non-exclusive. The use of this website is only
limited to personal use, i.e shopping products and services for customers and
selling products and services for the authorized sellers. Any commercial uses
of this website is strictly prohibited without prior approval.
Any warranty or guarantee, as to the accuracy, timeliness,
performance, completeness or suitability of the information and materials found
or offered on this website for any particular purpose is the responsibility of
the vendors of the particular product and is not guaranteed as completely
accurate by us, alienExpress.
This website contains material which is owned by or licensed to
us. This material includes, but is not limited to, the design, layout, look,
appearance and graphics. Reproduction is prohibited other than in accordance
with the copyright notice, which forms part of these terms and conditions.
All content included in or made available through this website,
such as text, graphics, logos, button icons, images, digital downloads, audio
clips, titles and data compilations is the property of alienExpress or its
content suppliers and is protected by copyright laws and treaties around the
world. You may use or store, print and display the content supplied solely for
your own personal use. It is strictly prohibited to publish, manipulate,
distribute or otherwise reproduce, in any format, any of the content or copies
of the content supplied to you or which appears on this website nor may you use
any such content in connection with any business or commercial enterprise.
Agree and undertake, all of the restrictions listed in this
section. If you use this website, it is indicating you have agreed upon this
restrictions. Any of the violations of this restrictions may result in legal
action.
6.
PURCHASE
AND PAYMENT
You should carefully read the product detail page for review
information, price, option price, etc. and terms and conditions for sales
before purchasing an item.
We take no responsibility and assume no liability for any loss
or damages to a buyer arising from shipping information and/or payer
information entered by the buyer with the payment for the items purchased. We
reserve the right to check whether a buyer is duly authorized to use certain
payment method, and may suspend or cancel the transaction until such
authorization is confirmed or is not available.
7.
DELIVERY
After
successful purchase order our company starts product delivery processing. The
Company shall instruct the seller to take necessary actions for delivery. It
may take 1 hour to 5 business days from the date of purchase order depending
upon availability of the stock and the buyer location. If the stock is not
available, seller may cancel the order and alienExpress will not be
The
seller shall bear all liabilities relating thereto. If any transaction is
cancelled due to a reason attributable to the seller (e.g. stock shortage, late
delivery of the purchased items to alienExpress), the seller rating will be
reduced.
8.
CANCELLATION,
RETURN AND REFUND
Buyers may cancel purchases at any time before shipment. Once
shipped, purchases will be subject to return process rather than cancellation
process.
To know about return, please review our Returns & Refund
Policy.
9.
PRICING
AND SELLER ACTIVITIES
The price of items and option items for sale will be determined
by the seller at his/her own discretion. Sellers may wish to take into
consideration all relevant factors for setting price. Also the settlement
amount (before deducting other service fees therefrom) payable to a seller for
a sale will be determined by the seller at his/her own discretion based on the
price of the items and Basic Fees.
The price of an item including shipping and other cost, is
inclusive of value-added tax (VAT). And the seller is responsible and liable
for payment the VAT for each sold product to the government.
If displayed price of a product is not showing correctly in the
website, we reserve the right to cancel the order
10. PRIVACY
The personal information that you provided to
us is treated strictly confidential. We store and process your information on
protected security devices. For a complete description of how we use and
protect your personal information, see our Privacy & Confidentiality
Policy. If you object to your Information being transferred or used in the way
specified in the Privacy & Confidentiality Policy, please do not use
our services.
11. INDEMNITY
You shall indemnify and hold harmless alienExpress Private
Limited, its officers, directors, agents, subsidiaries, joint ventures and
employees, harmless from any claim or demand, or actions including reasonable
attorneys' fees, made by any third party or penalty imposed due to or arising
out of your breach of this Terms and Conditions, or your violation of any law,
rules, regulations or the rights of a third party.
12.
WARRANTIES
alienExpress is an electronic marketplace for buyers and sellers
and arranges transactions between such buyers and sellers. alienExpress is not
responsible for any non-performance or breach of any contract between buyers
and sellers. When buyer order for a product, it is a contract between buyer and
the seller. alienExpress cannot and do not guarantee about this contract, that
is made between you(buyers) and the sellers.
We cannot guarantee continuous or secure access to our services,
and operation of the Website may be interfered with by numerous factors outside
of our control. Accordingly, to the extent legally permitted, we exclude all
implied warranties, terms and conditions. We are not liable for any loss of
money, goodwill, or reputation, or any special, indirect, or consequential
damages arising out of your use of our Website and services.
Pricing and other information of the website due to
typographical error, or any other technical problem, or any other reason may be
incorrect and so, in such condition seller or alienExpress reserves the right
to cancel your order without prior notice.
13.
GOVERNING LAW AND JURISDICTION
By visiting this Website, you agree that the laws of The
People's Republic of Bangladesh, without regard to principles of conflict of
laws, will govern this User Agreement and any dispute of any sort that might
arise between you and the Company.
The courts of Bangladesh will have non-exclusive jurisdiction
over any legal action or the proceedings against the Company arising out of,
with respect to, or in connection with any disputes over this User Agreement
and disputes between Users.
14. TAXES
You shall be responsible for payment and agree to bear any
and all applicable taxes as per prevailing law of Bangladesh.
15.
GENERAL
We reserve the right to amend these Terms and Conditions and
our policies any time by posting
the amended terms on this site. All amendments to these Terms and Conditions, including our
policies will be posted on our website and be effective immediately. Your continued use of the website constitutes acceptance of
the amended Terms and Conditions.
