Privacy Policy Statement
We, alienExpress, may take your personal
information when you log in to our website or contact to our customer service
and the information we collect from you may be used and will be kept
confidential. We respect your trust and want to protect your personal
information. In order to protect your private information, we have established
this Privacy Policy. This Policy describes how we handle your personal
information for our services on the alienexpress.com.bd website.
By visiting or using the website, you accept the Privacy Policy and the User
Agreement described in this Policy.
1.
Data
Collection
You
can browse our site anytime without providing any personal information about
yourself. If you decide to provide
personal information to us, you consent to the transfer process and storage of
that information on our servers.
We
may collect and store the personal information like email address, physical and
telephonic contact information, the date of birth and gender information, and in
some cases financial information, such as credit card or bank account numbers.
We may ask you Additional information to
submit to authenticate yourself or if we believe you are violating site
policies (for example, we may ask you to send us an ID or bill to verify your
address, or to answer additional questions online to help verify your identity
or ownership of an item you list)
2.
Use
We
collect personal information due to provide you with a safe, smooth, efficient
and customized experience. You agree that we may use your personal information
to:
·
Provide the services
and customer support you request;
·
Prevent potentially
prohibited or illegal activities, and enforce our User Agreement;
·
Customize, measure and
improve our services, content and advertising;
·
Tell you about our
services and those of our corporate family;
·
Resolve disputes,
collect fees, and troubleshoot problems;
·
Send you targeted
marketing, service updates, and promotional offers; and
·
Compare information
for accuracy, and verify it with third parties.
3.
Our
Disclosure of Your Information
We
may disclose personal information to respond to legal requirements, enforce our
policies, respond to claims that a listing or other content violates the rights
of others, or protect anyone's rights, property, or safety. Such information
will be disclosed in accordance with applicable laws and regulations.
4.
Share
of Your Information
We may share your personal information with third-party
service providers under contract who help with our business operations.
Examples include fulfilling orders, delivering packages, sending postal mail
and e-mail, removing repetitive information from customer lists, analyzing
data, providing marketing assistance, providing search results and
links(including paid listings and links), processing credit card payments,
investigating frauds and providing customer service. They have access to
personal information needed to perform their functions, but may not use it for
other purposes.
We may share your personal information with Law
enforcement or other governmental officials, in response to a verified request
relating to a criminal investigation or alleged illegal activity. In such cases,
we will disclose information relevant to the investigation, such as name, city,
postal code, telephone number, email address, User ID history, IP address,
fraud complaints, and purchasing and listing history.
We may share your personal information with Brand
Protection Program participants under confidentiality agreement, as we in our
sole discretion believe necessary or appropriate in connection with an
investigation of fraud, intellectual property infringement, piracy, or other
unlawful activity. In such cases, we will disclose name, road address, city,
postal code, country, phone number, email address and company name;
If alienExpress has certain grounds to believe
that any User is in breach of any of the terms of this Policy, alienExpress reserves
the right, in its sole and absolute discretion, to cooperate fully with
governmental authorities, private investigators, all the rightful owner(s) or
interest holder(s) and/or injured third parties in the investigation of any
potential or ongoing criminal or civil wrongdoing.
In addition to this alienExpress may disclose
the User's contact information and identity, or any other transaction-related
data, if requested by a government or law enforcement body, private
investigator, rightful owner or interest holder and/or any injured third party
or other legal action, or if alienExpress is of the view, in its sole and
absolute discretion, that it would be in its best interest to do so. alienExpress
shall not be liable for damages or results arising from such disclosure, and
the User(s) agrees not to bring action or claim against alienExpress for such
disclosure.
5.
Cookies
We
use "cookies", small files placed on your hard drive and stored by a web server on a
web browser, on certain of our
pages to help analyze our web page flow; customize our services, content and
advertising; measure promotional effectiveness, and promote trust and safety.
Cookies
are very important for web browsing. A few important things about cookies that
are:
· We
offer certain features that are available only through the use of cookies.
· Most cookies are "session cookies,"
meaning that they are automatically deleted from your hard drive at the end of
a session.
· We use
cookies to help identify you and maintain your signed-in status.
· You
are always free to decline our cookies if your browser permits, although doing
so may affect with your use of some of our sites or services.
· You
may encounter cookies from third parties on certain pages of the Website that
we do not control. (For example, if you view a web page created by another
user, there may be a cookie placed by that web page.)
6.
Your Information and Account Protection
To
open an account you have to provide User ID and password. Your password is the
key to your account. Use unique numbers and letters and do not disclose your
password to anyone. If you do share your password or your personal information
with others, he may do wrong things or illegal things by using your account.
And remember that you are responsible for all actions taken in the name of your
account. If you lose control of your password, you may lose substantial control
over your personal information and may be subject to legally binding actions
taken on your behalf. Therefore, if your password has been compromised for any
reason, you should immediately notify us and change your password.
We
will never ask for your password by phone or e-mail, so if you receive such an
inquiry, please report the incident to us immediately.
If
you access our Website from a shared computer or a computer in an internet
cafe, a PC room or a library, certain information about you, such as your user
ID, activity or reminders from the Website, may also be visible to other
individuals who use the computer after you. To protect your personal
information or communication from being disclosed to others, you should log out
and close the web browser after using our Website
7.
Security
We
store your information on a secure server. We treat data as an asset that must
be protected and use lots of tools (encryption, passwords, physical security,
etc.) to protect your personal information against unauthorized access and
disclosure. We use firewalls on our servers for data protection. However, as you probably know, third parties
may unlawfully intercept or access transmissions or private communications, and
other users may abuse or misuse your personal information that they collect
from the site. Therefore, although we work very hard to protect your privacy,
we do not promise, and you should not expect, that your personal information or
private communications will always remain private.
8.
Third
Parties
If
you disclose your information to others, whether they are buyers or sellers on
our Website or other sites throughout the Internet, different rules may apply
to their use or disclosure of the information you disclose to them. We do not
control the privacy policies of third parties, and you are subject to the
privacy policies of those third parties where applicable. We encourage you to
ask questions and to review their privacy policies before you disclose your
personal information to others.
9.
General
Policy
We
may amend this Policy at any time by posting the amended terms on this Website.
All amended terms automatically take effect immediately.
